MS
Matthew S
1 reviews | Active since Jan 2026
18 Feb 2026, 14:34
****ty Service, ****ty bank
Standard Bank Hayfields has the worst customer service ever. They take your name and ignor you. Twice I've sat there for over 30 minutes with absolutely no movement at the con-sutants. I fear they are *********** and untrained. The man next to me had been waiting 15 minutes longer than me. Your business is failing and your industry is ruining our lives. All i wanted to do was close a 7 day call account that should not even be open if were not for a ****ty app. Facial recognition for my safety, BULL****. I will not be part of your satanic one world banking system.
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Standard Bank's replyOfficial
18 Feb 2026, 15:12Dear Matthew,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply18 Feb 2026, 15:12
Official
Dear Matthew,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***