AM
AGNES M

1 reviews | Active since Oct 2018

16 Jul 2019, 08:37

****TY SERVICE FROM STANDARD HOME LOAN

****TY SERVICE FROM STANDARD HOME LOAN (***) I REQUESTED AN ADVANCE FROM MY HOME LOAN, ITS OVER 3WEEKS NOW AFTER MY REQUEST IS APPROVED AND I'VE SUBMITTED ALL THE REQUESTED DOCUMENTS. TILL NOW, THERES NO FEEDBACK. WHENEVER I CALL IM TOLD: THEY'LL GET BACK TO ME AND THEY HAVE ESCALLATED THE MATTER. HOW ANNOYING

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Replies (2)
Standard Bank
Standard Bank's reply16 Jul 2019, 15:43
Official
Dear Agnes

Thank you for posting a comment.  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Jul 2019, 16:11
Official
Good day Mrs Mmola

As per our telephone conversation this matter has been resolved.

Regards,
Complaints Resolution Center
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