RN
Rachel N
1 reviews | Active since Oct 2019
18 Dec 2019, 10:13
****TY SERVICE
i wrote to standrad bak a month ago and i have still not been assisted, when i call they tell me about a form that they will send to reverse the bank charges and im still wiating, i will not be chnarged for depositing inside the ATM when it was not my problem that the ATM's at the sandton branch were offline. THIS IS THE SUPID RESPONSE I GOT FROM THEM..Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Replies (1)RN
Rachel N's updateReviewer Update
23 Dec 2019, 14:39i dont understand the reply. i said it was not my fault that the atms were not woring on that day therefore, i will not pay any banking fees
RN
Rachel N's update23 Dec 2019, 14:39
Reviewer Update
i dont understand the reply. i said it was not my fault that the atms were not woring on that day therefore, i will not pay any banking fees