dW
deenay W

1 reviews | Active since Oct 2015

08 Jun 2016, 13:10

****ty service

<p>This is the 4th time I'm having issues with standard bank and ***** on my account. And they have a nerve to tell you it's going to take 7 working days. </p>

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Replies (3)
Standard Bank
Standard Bank's reply08 Jun 2016, 13:51
Official

Good day Deenay

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply09 Jun 2016, 05:31
Official

Good day Deenay

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply09 Jun 2016, 10:02
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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