****ty service
Late estates is a damn nightmare the consultant dealing with it doesn't respond and the responses are always the same, they do nothing they suppose to do. This was escalated on ceo level guess what still no response. You will pay for services but the service is ****py we will take this further like on ombudsman level. Loosing someone that worked for this ****ty place, messes up the person's whole legacy. ***. I want the consultant to get a warning since this is the only way **** will get done.
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Replies (2)
Standard Bank's replyOfficial
14 Sept 2020, 16:33Dear Lee-Anne
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Sept 2020, 16:33
Official
Dear Lee-Anne
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
05 Oct 2020, 14:28Good day Lee-Anne,
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
Standard Bank's reply05 Oct 2020, 14:28
Official
Good day Lee-Anne,
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre