Two weeks and no response

Item: Standard Bank
Rating: 2
Author: AJ T

I requested proof/confirmation of an agreement I apparently entered into. About two weeks later I have not received any response from standard bank. I did not expect a call, just an email but that is asking too much?

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Replies (1)

Standard Bank's replyOfficial

15 Mar 2016, 15:50

Hello AJW1989,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply15 Mar 2016, 15:50

Official