JB
James B
1 reviews | Active since Jul 2011
15 Sept 2019, 11:52
Two Months later!
25th July, I had a false debit order (number 13 now I believe) Still waiting for the debit order fee to be reversed. Still waiting for a report on what is being done to secure the account Still waiting for the 13 mandates which all magically authorised the false debit orders? Been in contact with Kirkwood, Nicole N" <***>, ***, *** cc: "Auge, Ingrid IM" <***>, "Rademeyer, Ricardo R" <***>
NOTHING!
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Standard Bank's replyOfficial
16 Sept 2019, 06:40Hello James
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply16 Sept 2019, 06:40
Official
Hello James
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***