Twice the Bank charges in 1 month

Item: Standard Bank
Rating: 1
Author: Shadlie A

I would like to know why my standard bank gold check account gets debit twice a month for fees. My transaction states Fix monthly fees R107 and in the same month they deduct another Fee stating Honouring fee of R132. This the first bank that I have heard of which charges you twice a month just for fees. I have rated this bank 1 star if the bank resolves this matter I will gladly rate 5 star as I opened this bank account for a reason to switch my salary.

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Replies (2)

Standard Bank's replyOfficial

28 Dec 2020, 07:16

Hello Shadile Abdurahman

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's reply28 Dec 2020, 07:16

Official