Twice Debit

<p>I booked four tickets on Etihad website on 19 Nov successfully but they debited from my account again after 3 days on 22 Nov. They debited in four transaction at the secend time (one transaction per each ticket). I have contacted Etihad airline and Standard Bank 7 times in past days but each time a different lady is answering me. I had to explain repeatedly without any result. they just pass me to each other and no one accept to contact the other party easily.</p> <p> </p> <p>Consequently, I can’t use my account and my money to book accommodation in my overseas journey.</p> <p> </p> <p>It seems that my family should stay homeless after departure and my bank and the airline does not care.</p>