TM
Tonderai M

1 reviews | Active since Dec 2015

22 May 2018, 13:48

Turn around time on recurring loan

I app**** for a loan and I was under the impression that I would get a quick processing. I got an email to confirm that the loan had been approved but upuntil now no response from anyone from the bank. I bank with Standard bank and I want to use the loan amount urgently but this is now proving to be a very long process

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Replies (1)
Standard Bank
Standard Bank's reply22 May 2018, 15:30
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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