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Ntombifuthi R

1 reviews | Active since Dec 2018

01 Aug 2023, 12:48

TSHOLO TSOKU-STANDARD BANK PRIVATE BANKING

Do not be fooled standard bank private banking is a rip-off you pay for the service that you will never ever receive you end up having to go to the bank because the private bankers really do not care my private banker Tsholo tsoku does not answer my calls all the time she responds after 2 days she also does not even provide feedback on anything it is like is a free service or she does not understand her role

NO MATTER WHAT FOR PRIVATE BANKING USE OTHER BANKS STANDARD BANK IS *******

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Replies (2)
Standard Bank
Standard Bank's reply01 Aug 2023, 12:53
Official
Dear Ntombifuthi

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Aug 2023, 12:37
Official
Dear Ntombifuthi 

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards,
Standard Bank Hello Peter Team 
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