RB
Ronel B

1 reviews | Active since Dec 2019

20 Dec 2019, 09:38

Trying to get a paid up letter from Standard Bank.

We have a paid up letter from the attorneys that standard bank handed us over to. But Wesbank wants a paid up letter from Standard bank. We have been trying since Feb 2019 to get a paid up letter from them. They send me from one department to the next and I am really getting annoyed with them now. Can you please help? The account number is ***.

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Replies (1)
Standard Bank
Standard Bank's reply22 Dec 2019, 04:14
Official
Hello Ronel
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
 *** 
*** (fax)
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