CP
CHRYSTAL P
1 reviews | Active since Jan 2014
04 Nov 2025, 07:56
Trying to close business account and get money back since June- R130k+ to no avail
We have a standard bank business account which we have been trying to close and get the remaining funds transferred (R130+k) to another account that we opened since June, everyone we have made contact with, including our account manager has completely ignored this request.
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Replies (2)
Standard Bank's replyOfficial
04 Nov 2025, 08:18Dear Chrystal,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Nov 2025, 08:18
Official
Dear Chrystal,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
CP
CHRYSTAL P's updateReviewer Update
04 Nov 2025, 10:46Can I forward you the email with all the information and the back and forth trying to get this resolved?
CP
CHRYSTAL P's update04 Nov 2025, 10:46
Reviewer Update
Can I forward you the email with all the information and the back and forth trying to get this resolved?