JJ
Jeandre J
1 reviews | Active since Jul 2025
20 Aug 2025, 03:21
Trying to close a savings account as I've emigrated
Trying to close a savings account as I've emigrated. Calling internationally and just gets bounced from consultant to another. Last call was 40minutes without getting a consultant to answer me. I'm beyond frustrated. As per above complaint from the 28th of July SB has still not contacted me or closed the account. All talk and no action from their end.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
20 Aug 2025, 07:05Dear Jeandre,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Aug 2025, 07:05
Official
Dear Jeandre,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Aug 2025, 14:24We have noted that you are currently located overseas.
Kindly provide us with your international contact number, including the appropriate country dialing code, to ensure seamless communication.
We appreciate your prompt attention to this matter and look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***.z
Kindly provide us with your international contact number, including the appropriate country dialing code, to ensure seamless communication.
We appreciate your prompt attention to this matter and look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***.z
Standard Bank's reply20 Aug 2025, 14:24
Official
We have noted that you are currently located overseas.
Kindly provide us with your international contact number, including the appropriate country dialing code, to ensure seamless communication.
We appreciate your prompt attention to this matter and look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***.z
Kindly provide us with your international contact number, including the appropriate country dialing code, to ensure seamless communication.
We appreciate your prompt attention to this matter and look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
***.z