1 reviews | Active since May 2014
TRY TO OPEN A STANDARD BANK ACCOUNT WHAT A JOKE!!!
Today I tried to open a Standard Bank account. I cannot believe how bad their service is. We went to the branch and there were about 20 people in the queue outside. I am disabled so they let me sit on one side. There was a lady in a wheelchair in front of me. We must have waited for 2 hours and the queue hardly moved. I phoned Standard Bank. Their consultants have no idea what they are doing. I was told to apply on line. THERE ARE NO OPTIONS TO OPEN AN ACCOUNT. You’re told to download their app and open a Mymo acc. I did this and after numerous phone calls was told the acc would only be opened after 3 to 5 days. So they close most of their branches to encourage you to use there on line and app options. Then tell you if you want your acc opened immediately you have to go to a branch. This is absolutely disgusting!!!!
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We will get one of the bankers to contact you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank for posting a comment.
We will get one of the bankers to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
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