Trusted them, invested with them twice, cost me R56,000.00 fees on 2 occasions not a word for +/- 3years found out a year ago that my some of my money was invested in African Bank and i cannot now touch It .

Item: Standard Bank
Rating: 1
Author: Maggie C

I am a widow and the so called Financial assitant knew that , take my money not just once but twice. If i ever find a person who just wants to help me invest well i am now on my 3rd and they have also taken me for a ride. I started at 2 million investment and down very low , no more comment as these people make me sick and 20yrs with Standard , Vomit

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

31 Oct 2017, 04:01

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Simphiwe Mtolo

Complaint Resolution Centre
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Standard Bank's reply31 Oct 2017, 04:01

Official

Thank you for posting your comment.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Simphiwe Mtolo

Complaint Resolution Centre
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*** (fax)
***

Standard Bank's replyOfficial

03 Nov 2017, 10:27

Dear Maggie

Thank you for posting your comments.

Emails has been sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply03 Nov 2017, 10:27