Hellopeter
Share Your Experience
dA
diane A

1 reviews | Active since Apr 2013

02 Dec 2022, 11:23

Trust restored

I have to acknowledge with utter gratitude, the dilligence of those at Standard Bank who assisted me with resolving the issues I have been experiencing with my account. Trust restored! Thank you Diane

0
Replies (4)
Standard Bank
Standard Bank's reply02 Dec 2022, 11:34
Official
Dear Diane 

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards

Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply05 Dec 2022, 14:36
Official
Good Day Diane

Kindly note we have sent you an email requesting further information.

Please acknowledge and respond accordingly.

Kind Regards 
Standard Bank Hello Peter Complaint 
***
Standard Bank
Standard Bank's reply05 Dec 2022, 14:52
Official
Good day Diane 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***
Standard Bank
Standard Bank's reply04 Jan 2023, 15:22
Official
Good Diane.

Thank you for the details.

We will get our consultants to attend to your request.

Kind Regards 
Standard Bank Hello Peter Team
***