LH
Lourens H

1 reviews | Active since Nov 2016

25 Jul 2025, 14:15

Trust call violation

Trust call Violations.

My standard bank banking app is forcing me to comply with providing full access to my phone calls.

I cannot use my banking app without forcefully accepting this.

This is ********* and unacceptable. Standard bank has no business to intrude on my privacy and phone calls. Forcing customers to accept this borders on ******** type activity.

Very unhappy with a bank that I have been a loyal customer to for years.

This is the final straw and I will look to move my banking elsewhere, where my privacy is respected.

0
Replies (1)
Standard Bank
Standard Bank's reply25 Jul 2025, 14:24
Official
Dear Lourens 

Thank you for bringing this matter to  our attention.

We have noted your concerns raised and we will follow up with the relevant team. 

Please be on the look for further communication. 

Kindest regards 
Standard Bank Hello Peter Team 
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