MB
Maarten B
1 reviews | Active since Jul 2020
25 Jul 2025, 19:16
Trust Call forcefully mandatory
Trust call Violations.
My Standard Bank banking app is forcing me to comply with providing full access to my phone calls. Making and taking calls on my behalf.
I cannot use my banking app without forcefully accepting this.
This is totally unacceptable. Standard Bank has no business to intrude on my privacy and phone calls. Forcing customers to accept this should be *******.
Very unhappy with a bank that I have been a loyal customer for more than 30 years.
Next thing they will want to do transactions on your behalf....
VERY UNHAPPY!!!
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Replies (1)
Standard Bank's replyOfficial
26 Jul 2025, 08:20Dear Maarten
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply26 Jul 2025, 08:20
Official
Dear Maarten
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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