1 reviews | Active since Nov 2009
Truly Evil
Standard Bank just does not care about people and you are surely just another number on their system. I have been receiving partial income since the pandemic has started. This obviously means nothing to Standard Bank and I understand this. My frustration lies with how blatantly EVIL they are. I need someone to explain bank logic to me. So they can clearly see you are short on funds... so Standard Bank's logic is to CHARGE YOU MONEY... BECAUSE YOU DON'T HAVE MONEY. But wait it gets better. Because you don't have money, and they charge you money for that... they also charge you more money because they had to charge you with money.... I literally have no words for this.
I was in an unfortunate position the last couple of months where I could not make some of my payments. But standard bank just goes ahead and charges you fees on fees and fees for the charged fees. I am literally down thousands just in fees.
One would think that in a pandemic your bank would be the one place that you can get some relief from... especially since I have been with them for 15 years. But no. On the news they boast that their profits has tripled since last year. Jeez, I wonder why.
I am disgusted.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Best regards,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,
