EC
Eugenia C

1 reviews | Active since Apr 2018

16 Apr 2020, 10:17

TRUE OR FALSE EMPLOYEES?

Hi

I received a call from *** asking if i would like any assistance , I do not currently but after hanging up I tried the number only to be advised its no longer in use , please send communications prior to contact as we are in the season rife with *****ulence

Please can your agents not randomly call, cause I dont want to find my account being remotely or not accessed.

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Replies (2)
Standard Bank
Standard Bank's reply16 Apr 2020, 11:24
Official
Dear Eugenia Chauke

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply22 Apr 2020, 06:54
Official
Dear Eugenia

This matter is closed, please refer to feedback sent to you on email.

Kind regards 

Complaint Resolution Centre
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