Trouble with EVERY Department

<p>You know you need to switch banks when you spend more time with customer service than making transactions.</p> <p>It took them 3 weeks to find one of my accounts I have with them, just to tell me I need to go to the branch where I sat for half a day so that we can start the searching expedition all over again.</p> <p><br />But the best one.</p> <p><br />Okay they didn't ***** my money, but hear me out. So I used there "Send Instant Money" service to send a voucher to myself, because I needed cash a forgot my wallet at home. I sent myself a voucher had the number and everything ready, standing in front of the ATM typing in all the info. The ATM threw me an error, tried it again same error. So I just left without the money. Got home and the money including the expenses was deducted from my account. I sent them a mail, they sent it through to the right department and I got the money back that I wanted to withdraw, but not the fee for using the service. So I asked them, “What about the charges?” They said “Well Sir, that’s the T’s & C’s.”</p> <p> </p> <p>I had to pay for a service that didn’t work and I even explained this to them. “Yes Sir, but those are the T’s & C’s.”</p> <p> </p> <p>This isn’t the only two problems. I still have a problem with me card, after I had to cancel my previous card, that’s still not sorted out for months now. I had trouble with Internet Banking. Going into the branch.. Okay, I’m a young guy, but I’m fairly competent and everytime I go into the branch I feel like a complete idiot explaining myself over and over until they stop jumping to conclusions and finally hear THE WORDS COMING OUT OF MY MOUTH!!!</p> <p>So ja fun times...</p>