Triple charge not refunded

2015-01-06 Transaction of 439.90 at Ackermans Wonderpark processed 3 times in total. Talk to call centre agent, agent says the two extra transactions were reversed.<br> 2015-01-12 Transactions still on statement follow up at Ackermans Wonderpark and Standard Bank Branch Wonderpark, complaint form completed at Standard Bank branch Emquiries desk<br> 2015-02-06 receive month statement including the 2 transactions, dispute form sent to Laveshnee Padayachee at Standard Bank Card Division.<br> 2015-02-10 went to Ackermans, confirm with call centre that reference CRD2760 was logged. Ackermans say they did not bank the extra 2 transactions