Tribble treatment

I arrived at the branch in Mall of the South just after 11. I got to the door and the assistant that was standing there advised I would need to make a deposit at the ATM as I would not be allowed to deposit inside. I waited on the queue and went on busy trying deposit and did not work. There was no assistant in the queue to assist with any problems. When I went back to the assistant at the door he advised my deposits need to be done inside and unfortunately nobody can as it closed. I advised that my situation and only then the assistant advised that it should be done inside. I asked for the manager who made me stand outside for 30 minutes without help. Jernigan is her name only to not be assiste till now.