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sicelon S

1 reviews | Active since Feb 2017

14 Sept 2022, 20:54

Treatment at Standard Bank towards Small Business is sickening

I have a business account with Standard Bank, dealing with international suppliers. Worse experience I've ever had, I'd rather queue at Capitec than deal with these. Being dealing with a payment to Italy for 2 weeks now. Am about to loose the order because no one at Standard Bank cares. They just charge ridiculous fees and don't even bother to update you. Then when you call, they tell you it's not their department. Call someone else. Small Business, don't even consider them at all. Completely useless and not interested in your business at all.

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Replies (1)
Standard Bank
Standard Bank's reply15 Sept 2022, 07:52
Official
Good Day Sicelo

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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