Treatern8ng calls from standard bank card devision

Good day

I just received a very aggresive call from a Mbalala who kept on phoning me making me out as a lier and treating me

I was in tears my son took the phone

I am trying to explain there is a misunderstanding

I mailed you the proof of payment on both accounts I pay both my credit cards and forwarded the proof op payment. Somewhere the money is going into a then wrong accoubt and i am asking help to trace and the transfer it to the correct account

Where is my money going to. For that you consultant speaks over me treatern me with bad debt etc drops the phone in my ear. Shouts at me

Standard surely must be able to see where the money is going to

Please the proof of payment was attached

I will post on hello peter today as nobody wants to understand what i say

All i get is treats and calls with consultants fighting with me

I paid everymonthon the did as promised

Please can someone help me a supervisor NOT A CONSULTANT EHO SEEMS TO BE APPOINTED TO GET YOUR CLIENTS TO UNDERSTAND THEY **** AND WORTH NOTHING

I AM SO UPSET

NOBODY SEEMS TO UNDERSTAND

I PAID BOTH MY CREDIT CARD EVERYMONTH AS I AGREED ON

THE PROOF WAS ATTACHED

IT OBVIOUSLY GOED TO A WRONG ACCOUNT

THE PERSON I SPOKE TO NOW MADE IT CLEAR I PUT MY PORTFOLIO IN JEPEDY NOW

CAN SOMEONE LISTERN TO WHAT I SAY

NOT A CONSULTANT