TK
Thembile K

1 reviews | Active since Dec 2023

20 Dec 2023, 13:53

Treated unfairly

I am so depressed I don’t know who can help me, my issue with Standard Bank has not been resolved, I got a call they said they escalated it, but o am busy getting calls from the attorneys since they handed over the account I had with them, Standard Bank is treating me unfairly because this account was closed in 2021 by Standard Bank, I could’ve paid it up long ago with the other accounts I had with them now after 3 yrs they opened it again imagine the whole 3 yrs my life is on hold now because of this account

0
Replies (3)
Standard Bank
Standard Bank's reply20 Dec 2023, 13:56
Official
Dear Thembile, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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TK
Thembile K's update22 Dec 2023, 11:16
Reviewer Update
Standard Bank has not reached out to me yet and I am very depressed how am I supposed to enjoy my Christmas and I need a loan to pay up for my school fees so because of this my life is stuck
TK
Thembile K's update22 Dec 2023, 13:50
Reviewer Update
Looking forward to that