PA
Paige A

1 reviews | Active since Jul 2016

22 Nov 2018, 11:58

Travel Wallets for Standard Bank don’t work

So my mom, aunt and I are in Bali right now. Got 3 travel wallets from Standard Bank and guess what, they don’t work. But that’s not all, there’s nothing they can do. We now have no money and we have to try and find a western union bank. Thanks Standard Bank, can’t wait to change banks when I get bank!

0
Replies (2)
Standard Bank
Standard Bank's reply22 Nov 2018, 14:05
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
***
*** (fax)
***
Standard Bank
Standard Bank's reply27 Nov 2018, 13:52
Official
Dear  Paige Atkinson 

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
***