Transfers to incorrect department and then hold forever.

<p>So I have only ever been with Standard Bank since day one, I have always enjoyed quick speedy service with everything I needed to do. Today that all changed, called in to speak to someone to assist with my current personal loan. First person put me through as I was through to the incorrect department even after following the voice prompts, I was told I would be put through to the correct department but I was yet again through to the incorrect department. I thought oh well you cant get this wrong the third time but I was shocked because then I was put through to Vehcile and asset finance(VAF). The third person transfered me but I was already frustrated and listening to that song one more time was goign to drive me insane, I dont have all day to deal with this and after almost 20 minutes and not being helped is crazy. I need something sorted out, Standard Bank can someone please call me.</p>