ZJ
Zizipho J
1 reviews | Active since May 2022
23 Dec 2025, 12:56
Transfer to the wrong account
I transferred 11 000 to the wrong account and an amount of R5000 was deducted. It was an honest mistake from my end. I worked so hard for my salary and now I have nothing I can’t pay my bills. I want my money back and close the account ASAP
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
23 Dec 2025, 12:57Dear Zizipho,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Dec 2025, 12:57
Official
Dear Zizipho,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
ZJ
Zizipho J's updateReviewer Update
23 Dec 2025, 13:15I need the money I’m really stressed and I feel like committing suicide 5 000 is a lot of money. Transfer the money back.
ZJ
Zizipho J's update23 Dec 2025, 13:15
Reviewer Update
I need the money I’m really stressed and I feel like committing suicide 5 000 is a lot of money. Transfer the money back.
ZJ
Zizipho J's updateReviewer Update
24 Dec 2025, 16:40Today is the 24th of December. I made a transfer to an incorrect account of R11000. The bank took R5000 something and they are declining to reimburse the funds. I have never cried the way I did today. Tomorrow is Christmas No food no nothing to send back home in Eastern Cape. The branch said I made arrangement to pay arrears which is utterly lies and bull****. I have had an account in arrears and it was closed I never made arrangements nor was I contacted regarding payments. I took unpaid leave as I cannot focus and this whole situation is taking a toll on me. I worked Overtime to provide for my family and now this ? To think I have been with Standard Bank for 15 years and to be only treated unfairly. I went to Gugulethu Branch then later was told to go to Parow all for nothing. I will fight till the end. Can the money be reversed Yes.
ZJ
Zizipho J's update24 Dec 2025, 16:40
Reviewer Update
Today is the 24th of December. I made a transfer to an incorrect account of R11000. The bank took R5000 something and they are declining to reimburse the funds. I have never cried the way I did today. Tomorrow is Christmas No food no nothing to send back home in Eastern Cape. The branch said I made arrangement to pay arrears which is utterly lies and bull****. I have had an account in arrears and it was closed I never made arrangements nor was I contacted regarding payments. I took unpaid leave as I cannot focus and this whole situation is taking a toll on me. I worked Overtime to provide for my family and now this ? To think I have been with Standard Bank for 15 years and to be only treated unfairly. I went to Gugulethu Branch then later was told to go to Parow all for nothing. I will fight till the end. Can the money be reversed Yes.