KT
Kwakhanya T

1 reviews | Active since May 2020

09 May 2020, 11:19

Transfer not reflecting

I transferred money to an account and the person still hasnt received it. I transferred on May 1st Now your branches are closed

0
Replies (3)
Standard Bank
Standard Bank's reply10 May 2020, 04:22
Official
 
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply12 May 2020, 11:54
Official
Dear Kwakhanya Teyise

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 May 2020, 15:53
Official
Dear Kwakhanya Teyise

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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