LT
Louanne T

1 reviews | Active since May 2016

26 Jul 2017, 18:38

Transfer errors ongoing...

<p>Guys please, get you act together. I transferred money into my cheque account and cannot draw it. Tomorrow 27th my salary gets paid in. I hope your issues will be sorted and you will SERIOUSLY have a very unhappy client. Any delays or debits that bounce, these costs will be for your account and you will also be responsible for correcting my credit profile. Disappointed!!! </p> <p> </p> <p>Not only this, I believe the issue has been ongoing for the past 2 days or more....</p>

0
Replies (3)
Standard Bank
Standard Bank's reply27 Jul 2017, 11:11
Official

Dear Louanne Terreblanche

Thank you for your posting.

I refer to my email communication and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,

Standard Bank
Standard Bank's reply28 Jul 2017, 15:58
Official

Dear Louanne Terreblanche

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. should your matter still not be resolved, please revert directly to me on the below email.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,

LT
Louanne T's update03 Aug 2017, 19:20
Reviewer Update

AWESOME service as always. Thank you for your speedy response and all sorted. Great work Standard Bank!