1 reviews | Active since Aug 2012
Transfer error
I did a transfer to my hike loan account of R3500 on Saturday by accident, it was supposed to go into my loan account.
I called the call Centre and Saturday and said I would have to call back Monday to get a process motioned.
I then called on Monday and got told to write a letter requesting a refund.
This has all be done and completed. And still no refund has been processed, I am still waiting. I have bills I need to pay I don't see why I need to wait 3 days to get my own money from one account to another account.
Thank you for posting your comments.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for posting your comments.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Dear Ross
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Ross
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,