1 reviews | Active since Apr 2011
Transfer and debit order fees being charged - never had this before
Last week I went through my bank statements as I was preparing my tax return for SARS. Prior to the end of August 2017 I have never had to pay inter-account transfer fees, electronic account payment fees, debit order fees in my savings account since opening my account several decades ago. Now, since end of August I note that I am being charged these fees even though my credit balance has been above the minimum threshold of R10,000. I am a pensioner and I think that this is a pathetic way to treat very long standing loyal clients. The amount of interest that Standard Bank accumulate on the minimum credit balance is substantial so why penalise a client, especially a pensioner. I get a measly less than R1-00 interest on my credit balance, which one would assume compensates for any activity in the account. I was a computer specialist in my corporate days and doing electronic transfers is dead simple - the amount of the fees charged is ridiculous (the minimum fee charged is R5 per transaction).
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
