KJ
Ken J

1 reviews | Active since Apr 2011

30 Nov 2017, 07:30

Transfer and debit order fees being charged - never had this before

Last week I went through my bank statements as I was preparing my tax return for SARS. Prior to the end of August 2017 I have never had to pay inter-account transfer fees, electronic account payment fees, debit order fees in my savings account since opening my account several decades ago. Now, since end of August I note that I am being charged these fees even though my credit balance has been above the minimum threshold of R10,000. I am a pensioner and I think that this is a pathetic way to treat very long standing loyal clients. The amount of interest that Standard Bank accumulate on the minimum credit balance is substantial so why penalise a client, especially a pensioner. I get a measly less than R1-00 interest on my credit balance, which one would assume compensates for any activity in the account. I was a computer specialist in my corporate days and doing electronic transfers is dead simple - the amount of the fees charged is ridiculous (the minimum fee charged is R5 per transaction).

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Replies (1)
Standard Bank
Standard Bank's reply30 Nov 2017, 09:03
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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