1 reviews | Active since May 2016
Transactions
Is there a glitch on the Standard bank app?? Ok I moved money from my account and left my account with R1000 the used some money….I was then left with about R588 I requested Bolt from my son and was left with R218 then went to a store and bought for R100 and left a balance of R118 but I just logged in and I see transactions that I don’t know, a charge of R130 for a bounced transaction, and a lot of my previous transactions sayin RTD not provided for, now I’m on a negative balance, how?? When less than 3 hours ago I had a balance of R118?? I see I am not the only one complaining it must have been a glitch….old transactions came up again and although it says refunded back to account that did not happen hence I am in the minuses, please correct this
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We are doing best to resolve this issue as soon as possible.
Our team will contact you to provide further updates.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We are doing best to resolve this issue as soon as possible.
Our team will contact you to provide further updates.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for raising this issue with out team.
Please be assured that all affected transactions have been fully remediated, and no further action is required from your side.
We sincerely apologise for any inconvenience caused and appreciate your understanding.
Please advise should you require further assistance from our team.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for raising this issue with out team.
Please be assured that all affected transactions have been fully remediated, and no further action is required from your side.
We sincerely apologise for any inconvenience caused and appreciate your understanding.
Please advise should you require further assistance from our team.
Kindest regards,
Standard Bank Hello Peter Team
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