MH
Mark H
1 reviews | Active since Jul 2016
25 Jan 2024, 11:21
Transactional history severely limited compared to competition
Standard Bank is the only bank of Nedbank, Capitec and FNB that I deal with that cannot give me my transactional history online going back further than 180 days.
They call centre doesn't even seem to be aware of this. They told me that I can go back for at least a year. I see no options for that.
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Replies (2)
Standard Bank's replyOfficial
25 Jan 2024, 11:23Hi Mark
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply25 Jan 2024, 11:23
Official
Hi Mark
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
29 Jan 2024, 12:43Hi Mark
Thank you for taking our call. Please note that the matter has been logged with our support team. The Feature Navigation Service request has been logged successfully. The reference number is ***, expect feedback on 2024-02-07.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Thank you for taking our call. Please note that the matter has been logged with our support team. The Feature Navigation Service request has been logged successfully. The reference number is ***, expect feedback on 2024-02-07.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Standard Bank's reply29 Jan 2024, 12:43
Official
Hi Mark
Thank you for taking our call. Please note that the matter has been logged with our support team. The Feature Navigation Service request has been logged successfully. The reference number is ***, expect feedback on 2024-02-07.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***
Thank you for taking our call. Please note that the matter has been logged with our support team. The Feature Navigation Service request has been logged successfully. The reference number is ***, expect feedback on 2024-02-07.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team ***