Transactional *****

I am so shocked after joining the consumer complaints platform on Facebook. I have a case lodged with the ***** department and apparently it is a norm for the bank to escape liability and the Ombudsman always sides with the banks. Apparently standard bank internal controls are weak, compared to other banks like fnb. Just like in my case, your bank account can be accessed even though no opt was shared or a link used. It seems that ****mers work with bank staff and know the system well as well as your information. This is why I got sms from the bank that my ***** case was completed and when I called the ***** division, this was not the case. When I was on my way to the bank to collect the new bank card, I got a strange sms that they will process R14700 and to call a number. It looks like the ****mer was aware that I was getting a new bank card and wanted to extract information from me. I didn't call this number as I suspected someone knew my situation. Limits are extended without your knowledge to enable ***** take place. I urge people to be aware out there, for the members of the public to say banking money is not safe anymore and piling it in a couch like phalaphala scandal is the way to go really shows how customers are failed by their own banks.