Transaction Time Black Hole!

Very Disappointing Automated Systems - I tried to send money to a cellphone number on Friday afternoon as payment for a casual workers hard earned wages. The transfer took over three hours to send the SMS to the recipient and to this day I have not received any notification. Then today I made an "Immediate Payment" from Standard Bank to FNB and guess what, and Hour later I am still waiting for any notification or yet to see any money reflect on the recipients FNB Account. Does Standard Bank even know what Immediate or Instant Is? Then then they go ahead and Charge you R50 for an immediate Transfer that does not happen immediately!

In order to satisfy the poor hard working casual laborer and the esteemed client I had to make a payment using the same offering from my personal FNB Account (Which was actually Instant and Immediate) and now I have to risk the casual worker simply not appearing for work as he now has two weeks wages (one in advance) and going through the headache of requesting a refund from the client (when the money does eventually reflect). This is both terribly inconvenient as well as incurring additional transaction costs from both sides all due to Standard Bank inefficiency. I would strongly recommend careful evaluation of Bank Service Offerings to small and micro businesses and personal account holders. There are other options that actually work!