transaction reversal taking more than 72 hours

I went to Brooklyn mall standard bank on Monday 30/11/2015 at 12:30pm to reverse a transactions that went twice on my fnb and standard as I recently moved my account to standard .the told me the transaction will be reversed within now to 48 hours even today 03/12/2015 the transaction hasn't been reversed instead they decided R45 for stop payment that never happened. I went to the centurion mall at reds for assistance but no one could tell me what is happening .my case number is ***.<br> <br> can someone please explain to me why this is taking forever ?? I want to buy my baby food with that money <br> standard bank always know how to disappoint me no matter how much I try to ignore that horrible service