tM
timothy M
1 reviews | Active since Jul 2011
01 Jun 2015, 22:47
Transaction reversal takes forever
Hellopeter<br> <br> I am 100% disgusted with the service of standard bank. I can safely conclude that standard bank is absolute ******* with no respect to its clients. I paid a beneficiary by the name of C Kwezera on the 15th of May 2015 an amount of R500. My account was debited on the same date but the money did not get to the beneficiary account because the recipient's account was closed. I then called standard bank to reverse the transaction and credit bank the money into my account, its now three weeks and nothing has been done. How can a bank ***** from the clients?? I am very disturbed by this ******* from standard bank. I need my money as a matter of urgency, this is absolute nonsense
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Replies (1)Standard Bank's replyOfficial
05 Jun 2015, 12:09Hello mutya1979,
With reference to our telephonic conversation, we have addressed your concerns raised.
I would like to thank you for allowing us the opportunity and we once again extend our apologies for the inconvenience caused.
Should you require further assistance, don't hesitate to contact us.
Regards
Elvis De Matos
Complaint Resolution Centre
***
With reference to our telephonic conversation, we have addressed your concerns raised.
I would like to thank you for allowing us the opportunity and we once again extend our apologies for the inconvenience caused.
Should you require further assistance, don't hesitate to contact us.
Regards
Elvis De Matos
Complaint Resolution Centre
***
Standard Bank's reply05 Jun 2015, 12:09
Official
Hello mutya1979,
With reference to our telephonic conversation, we have addressed your concerns raised.
I would like to thank you for allowing us the opportunity and we once again extend our apologies for the inconvenience caused.
Should you require further assistance, don't hesitate to contact us.
Regards
Elvis De Matos
Complaint Resolution Centre
***
With reference to our telephonic conversation, we have addressed your concerns raised.
I would like to thank you for allowing us the opportunity and we once again extend our apologies for the inconvenience caused.
Should you require further assistance, don't hesitate to contact us.
Regards
Elvis De Matos
Complaint Resolution Centre
***
