1 reviews | Active since Aug 2016

25 Feb 2018, 14:47

Train your staff

I spoke to 1 of your consultants on Friday via the call centre... I requested a bank reversal..... Went through the entire... E said it was successful and it will take 24 hours to reflect....... Then I decided to call today to find out what's happening.... And the other lady said it can't be done... Like really... So companies can just take money from our accounts and the bank we bank with.... Who we trust with our money can't help us ... Like what the hell

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Replies (2)
Standard Bank
Standard Bank's reply26 Feb 2018, 04:07
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply27 Feb 2018, 08:17
Official

Thank you for bringing your concerns to our attention.

Your concern was escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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