Traffic Fine Payment via SBK internet Banking Site

Poor and no attempt to resolve there own mess....One Star is even too much for lack of assistance...

Traffic Fines paid via the Standard Bank Internet Banking Site - Funds deducted from account , yet fines still appear and uncleared.

I send SBK an email informing them of this problem ....the response I get is posted below .....

Why offer the service in the first place if you cant manage it correctly -- you actually causing me more problems than the service is worth ....

''Good day

Thank you for your email.

Please be advised that you need to contact the traffic department in order to update the system.

When its done from theri side it will also update on yiour internet banking.

You are welcome to contact us should you require further assistance. ''

''Good day

Thank you for your email.

Please be advised that you need to contact the traffic department in order to update the system.

When its done from theri side it will also update on yiour internet banking.

You are welcome to contact us should you require further assistance. ''