TP Claim - 2 months NO IDEA WHAT's HAPPENING ?!

Can somebody please get back to me with feedback as this is getting ridiculous now.<br> This is a simple straight forward claim in which your client has even requested you to proceed with paying out the claim. Kenneth Mooney and Railene Govender were given all the info around the 5th of December and Adeela Mangera [Stansure claims & SET Claims] was notified that nobody was getting back to me with an answer. We are now almost 2 months down the line and I still have not the foggiest idea where I stand with my claim. Are you guys trying to break a record for slow / no service delivery ?<br> <br> What do we have to do to get this claim dealt with by somebody with work ethic ?<br>