1 reviews | Active since Jun 2020
TOTALLY *********** SERVICE BY STANDARD BANK KEY WEST
On Thursday 12th December 2024, I visited Standard Bank Key West to confirm an update on an account setting requested. I have withheld the exact detail for confidentiality reasons. It took 3 hours to complete. About a week later, when I was speaking to a Standard Bank agent on the phone, I was told the 3 hours I spent, was unsuccessful.
On 04th January 2025, yet again I went into Standard Bank Key West to ensure the account setting was successful. I spent 3 hours and 15 minutes in the branch.
For the 3rd time today, whilst speaking to Standard Bank, on the phone they confirmed they have not updated this simple account setting, but still they have not solved it. It truly feels like you have to baby feed Standard Bank in hope of some progress. Standard Bank are simply clueless and ***********.
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank are so behind the curve of its competitors, and I know this due to accounts held with competitors(s) the best way to resolve your problems are to move your bank account to the innovative competitors.
Just as as expected, the ***********, rigid problem solving continues.
It is time time to leave Standard Bank, after being a client for over 30 years.
Standard Bank are so behind the curve of its competitors, and I know this due to accounts held with competitors(s) the best way to resolve your problems are to move your bank account to the innovative competitors.
Just as as expected, the ***********, rigid problem solving continues.
It is time time to leave Standard Bank, after being a client for over 30 years.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***