SB
Sudhir B
1 reviews | Active since Dec 2013
27 Dec 2019, 12:10
Totally poor customer service
Waiting in the enquiries line for over 2 hours at the Phoenix plaza branch. This is Totally ridiculous !!!
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Replies (2)SB
Sudhir B's updateReviewer Update
27 Dec 2019, 12:19Only 2 staff behind the computers helping people!
SB
Sudhir B's update27 Dec 2019, 12:19
Reviewer Update
Only 2 staff behind the computers helping people!
Standard Bank's replyOfficial
30 Dec 2019, 08:46Dear Sudhir
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's reply30 Dec 2019, 08:46
Official
Dear Sudhir
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******