RG
ROLAND G

1 reviews | Active since Jun 2015

25 Jul 2024, 11:49

Totally dismal, unacceptable service

Paarl mall branch, waiting on line for 1hour25min and still not been attended to. The excuse, only 2 bankers. What kind of institute has 2 people available to assist clients, absolutely unacceptable!!!!

0
Replies (1)
Standard Bank
Standard Bank's reply25 Jul 2024, 12:05
Official
Good day Roland

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 
We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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