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Precious M

1 reviews | Active since Oct 2019

11 Mar 2025, 10:02

TOTAL REAP OFF

I contacted Standard Bank to arrange for assistance with debt consolidation as I was struggling to keep up with the high installments on the products I have with them. They agreed to assist and give lower rates which I agreed to and signed, they later came back and advised that they gave me the wrong ratings and they resent a new agreement which had double what I owe to them. I had to decline the offer as I had already explained that I cannot afford what I was initially paying, so them giving me a double amount is a total reap off and shows that Standard Bank does not care about their clients but want us to pay them endlessly.

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Replies (1)
Standard Bank
Standard Bank's reply11 Mar 2025, 10:16
Official
Dear Precious

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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