JL
Jenny L

1 reviews | Active since Aug 2010

25 Oct 2019, 10:00

Total lack of service

Standard Bank really sucks when it comes to service. No Financial Advisors ever on duty ... and the ones that are, don't come back to you.

No wonder they are closing so many branches

Clearwater Mall Branch and Woodmead Branch

I think it is time to relook my Banking options.

0
Replies (2)
Standard Bank
Standard Bank's reply27 Oct 2019, 05:06
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Oct 2019, 14:12
Official
Dear Jenny

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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