1 reviews | Active since Jun 2015
TOTAL INCOMPETENCY - RESOLVED
This is an update to my review Total Incompetency (continued). The matter was finally settled in November 2017. After supplying them with all the information on hand, Standard bank advised that the bond has now been cancelled and that I don't have to pay anything, thanks to their complaint resolution department. My apologies for reviewing this so long after the matter was resolved.
Dear Elizabeth Ann
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Dear Elizabeth Ann
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,