Total incompetence from everyone at Customer Care!!

<p>I have been having a problem with my cheque card for the past 2 years where it wouldnt swipe. I have called manya times, I have went into the branch, I was told there is a "block" (what ever **** jargon that is cause no one can tell me what that means) none the less the "block" was said to have been removed. I was told to order a new card, which I did.... Guess what!!!! the flippen card also still doesnt swipe!! I was on the line with Noxolo firstly today (5/4/17) who placed me on hold as he was "going to check why there is a block on the card", she then transferred my call without any notice, I then went through to Aden, who also requested to place me on hold as he was also checking "why there is a block". I asked him very nicely that he not transfer my call to anyone else and what did he do... HE HUNG UP ON ME!!! Resulting in me having to waste another 20 minutes on the line trying to get a hold of a SUPERVISOR!!!!!! <br /><br />This has been the worst service... infact non service that i have ever received from any Customer Care. I have posted on their wall hoping to grab someones attention and no one has bothered to come back to me to try and resolve my problem!</p> <p> </p> <p>Mind you I have been charged for this new card that is still not working. I am utterly disappointed in this experience!!!! </p>